As a Senior Consultant working with Microsoft Dynamics 365 model-driven applications, I have learned over the years that form customization becomes a part of daily life for a developer. Whether it is showing or hiding fields, checking user input, or triggering conditional based logic, there are several ways to get the desired result needed. Traditionally,…
Want to close more deals and streamline your sales cycle? It all starts with a well-defined process and the right tools to support it. In this blog, we’ll guide you through the sales journey inside Dynamics 365 for Sales, from the first touchpoint with a lead to sealing the deal and beyond. Whether you’re new to…
Managing a sales team is challenging—especially when your CRM isn’t supporting your sales pipeline. You’ve seen the signs: wasting hours chasing updates, dealing with messy data, unclear pipeline stages, and forecasts that feel more like guesses than insights. If that sounds familiar, you’re not alone. Many organizations adopt Microsoft Dynamics 365 for Sales with high…
It’s a weekly sales meeting – you notice leads dropping off, and website traffic is decreasing in number continuously. Reason? Maybe it’s because replies to potential customers take too long, queries aren’t getting the attention they need, or responses just feel too generic. Sound familiar? It’s a common problem! Modern businesses can no longer afford…
I’ve been helping small businesses with CRM for about 15 years now, and one of the questions I get asked a lot is this: How will CRM benefit me and my organization? The way we approach things here at Azamba, there’s two main benefits of CRM: Book a FREE Discovery Call Now! CRM Benefit #1: Increased…
By the time a lead reaches the late stages of your sales funnel, they’ve already shown strong interest. They’ve engaged with your content, spoken with your sales team, and maybe even reviewed pricing. And yet—many deals still stall out at this critical point. That’s where marketing automation, powered by your CRM, can make the difference…
How UVA’s Batten School Streamlined Workflows and Cut Costs At the University of Virginia’s Frank Batten School of Leadership and Public Policy, bloated systems were blocking innovation. What started as a simple CRM had become a sprawling web of customizations, costly plugins, and IT bottlenecks. Even small updates required significant effort. Something had to…
Iterative Dynamics 365 Development is the key to reducing overwhelm when implementing a new CRM—especially for businesses with deeply ingrained sales processes. At enCloud9, we take a sprint-based approach to Dynamics 365 Sales, delivering value in focused, manageable phases. Our recent collaboration with a growing B2B tech firm highlights how this method can drive rapid…
Want to track Mailchimp email engagement, opens, clicks, and unsubscribes—directly in Dynamics 365 CRM? You’re not alone. Marketing teams often use Mailchimp’s Customer Journey builder to run automated campaigns like welcome emails, follow-ups, and behavior-based triggers. But syncing that engagement data back into Dynamics 365 has been a challenge, until now. The Challenge The team’s…
Quick Quiz: What’s more likely to be read: A. A perfectly designed email newsletter? B. A short, friendly text with a direct call to action? If you chose B, you’re thinking like your customer. In today’s mobile-first world, customers expect immediacy. That’s why more businesses are turning to SMS as a core component of their…