In our previous blog post about Canvas Apps, we discussed debugging formulas in Canvas Apps. While formula errors will present themselves immediately within your app editor, sometimes the app will not function as expected even though no errors are showing within the app. When this happens, Microsoft has a tool that allows you to trace…
As a business, you want to engage with your customers with ease. But the customers expect to interact with brands on their preferred channels—whether it’s WhatsApp, SMS, Live Chat, or email. The challenge? Managing these channels without losing sight of giving a smooth customer experience. Right Solution for Omnichannel Communication Managing customer interactions across channels…
The modern business decisions are majorly dependent on data to sustain in today’s highly competitive market. Data is a set of actionable insights that play a significant role in strategic data-driven decisions. One of the most important aspects of gathering these actionable insights is through surveys. That is where Dynatech’s Survey Solutions, powered by Microsoft…
The Problem Perhaps you have noticed a new feature in Dynamics 365 CRM that has works like this – you create a new record – say an account. You fill in the important data, and as you try to save your record, you get a tool bar message and a pop-up message letting you know…
Optimizing your sales process is essential for staying competitive, and Microsoft Dynamics 365 Sales offers powerful tools to enhance efficiency, collaboration, and decision-making. From AI-driven insights to seamless mobile access and real-time analytics, these features help sales teams work smarter, not harder. Read More: Top 5 Features to Enhance Your Dynamics 365 Sales Environment Here…
Not every lead that enters your CRM is ready to buy. The awareness stage is when potential customers first interact with your brand, but some leads demonstrate stronger intent than others. Identifying high-intent leads early helps businesses focus on the prospects most likely to convert—saving time and improving sales efficiency. By leveraging their CRM and…
Want to Learn More About CRM? Click Here! How big a selling point is it? The most important consideration when deciding whether to invest in CRM (and which CRM to invest in) is the return value of that investment. Flashy features and slick user interfaces are all well and good, but ultimately the question…
“Avengers, Assemble… Your CRM Maps Are About to Get Supercharged!” Just like Iron Man constantly upgrading his suits or Spider-Man getting an advanced Stark-tech upgrade, Maplytics is levelling up, and you get an exclusive first look before the official release in March 2025! No Infinity Stones are required, just register to power up your CRM…
Master Microsoft Dynamics 365 CE: The Power of Knowledge Centralization & User Adoption Webinar Wednesday, April 2 | 12:30 PM EDT REGISTER FOR THE WEBINAR Join us for a live webinar as we discuss the challenges of rolling out our upgrading Microsoft Dynamics 365 CE, emphasizing the importance of knowledge centralization and user adoption. We…
Migrating to a new CRM platform is often like navigating a complex maze. However, the recent webinar on “The Migration Blueprint: Redefining Success with Microsoft CRM Solutions” shed light on how businesses can streamline this transition, minimize disruption, and maximize returns. Hosted by congruentX and Microsoft experts, the session provided valuable insights into leveraging Microsoft…