Welcome to our Canvas Apps in Action series—a curated list of Inogic’s most recent tips and tutorials on transforming the way you build, test, and
Today we’re going over some more CRM terms that every beginner needs to know. Last time, we covered Leads, Opportunities, Cases, Grids, and Business Process Flows. This
Using Dynamics 365 CRM should feel like productivity, not paperwork. But for most users, it’s the opposite. You open a record. Click. Scroll. Update. Click
If your marketing team uses HubSpot while your sales team relies on Microsoft Dynamics 365 Sales, you’re not alone. Many growing organizations use both platforms to manage different
Order management is one of the most complex processes in any business, especially when multiple departments and customer touchpoints are involved. In our latest episode
Struggling to Get Your Team to Actually Use Dynamics 365 CRM? Are your users logging in but not really using CRM? Do you find it
Microsoft is taking Dynamics 365 to the next level with the introduction of AI-powered CRM agents Customer Intent Agent and Sales Chat Agent designed to
The customer journey doesn’t end after the sale—in fact, that’s when the most meaningful work begins. In the loyalty stage, ongoing engagement is key to
You have finally taken the leap and implemented Microsoft Dynamics 365 CRM Dataverse within your organization. It is a big step towards streamlining your company’s
In our previous blog, we explored how Microsoft Dynamics 365 Contact Center brings generative AI and end-to-end integration to every stage of the support workflow.
