Stop Automating Tasks. Start Automating Decisions: AI Agents in Dynamics 365

January 30, 2026 No Comments

Are you building a system that only follows orders, or are you cultivating a digital workforce that actually thinks? Let’s be honest: most “automation” in

Quick Reference FAQ for Drag & Drop Metadata for Dynamics 365 CE

January 30, 2026 No Comments

Getting users to consistently tag documents with SharePoint metadata is a challenge for any team that has integrated Dynamics 365 Customer Engagement with SharePoint. Yes,