Remote Support 1 HR
Remote Support 1 HR
SKU: ACEREMOTE1HR
$280.00
Live Remote Assistance
Do you need a quick solution to a technical problem?
With our live remote assistance service, a member of our support team can view your desktop and share control of your mouse and keyboard to get you on your way to a solution.
How It Works
- When you purchase and pay for our remote support service. You will receive instructions on how to establish a telephone and remote support connection.
- Once you are on the phone with a member of our support team, you will be directed to download our remote support plugin.
- With your permission, your support representative can view your screen and share control of your mouse and keyboard.
- You are in full control of your computer at all times. You always have overriding control of your mouse and keyboard, and you can end the screen-sharing session at any time.
Product Discription
Live Remote Assistance
Do you need a quick solution to a technical problem?
With our live remote assistance service, a member of our support team can view your desktop and share control of your mouse and keyboard to get you on your way to a solution.
How It Works
- When you purchase and pay for our remote support service. You will receive instructions on how to establish a telephone and remote support connection.
- Once you are on the phone with a member of our support team, you will be directed to download our remote support plugin.
- With your permission, your support representative can view your screen and share control of your mouse and keyboard.
- You are in full control of your computer at all times. You always have overriding control of your mouse and keyboard, and you can end the screen-sharing session at any time.