November 14, 2024

Tracking emails is essential for maintaining a comprehensive record of customer interactions across the organization. In the Microsoft ecosystem, this refers to automatically creating email

One of the things that we often do as best practice when creating a custom model-driven app for a new Dynamics 365 customer is to

In my previous article, I shared various observations and considerations regarding Microsoft’s CSP Template for Self-Service. I’ll explore further aspects of evaluating and implementing this