Remote Support 1 HR

$112.00

Live Remote Assistance

Do you need a quick solution to a technical problem?

With our live remote assistance service, a member of our support team can view your desktop and share control of your mouse and keyboard to get you on your way to a solution.

How It Works

  • When you purchase and pay for our remote support service. You will receive instructions on how to establish a telephone and remote support connection.
  • Once you are on the phone with a member of our support team, you will be directed to download our remote support plugin.
  • With your permission, your support representative can view your screen and share control of your mouse and keyboard.
  • You are in full control of your computer at all times. You always have overriding control of your mouse and keyboard, and you can end the screen-sharing session at any time.

 

SKU: ACEREMOTE1HR Category:

Description

Live Remote Assistance

Do you need a quick solution to a technical problem?

With our live remote assistance service, a member of our support team can view your desktop and share control of your mouse and keyboard to get you on your way to a solution.

How It Works

  • When you purchase and pay for our remote support service. You will receive instructions on how to establish a telephone and remote support connection.
  • Once you are on the phone with a member of our support team, you will be directed to download our remote support plugin.
  • With your permission, your support representative can view your screen and share control of your mouse and keyboard.
  • You are in full control of your computer at all times. You always have overriding control of your mouse and keyboard, and you can end the screen-sharing session at any time.

 

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