3 Ways to View Opportunities in Dynamics 365 Sales

Managing your sales pipeline effectively in Microsoft Dynamics 365 Sales is key to driving revenue. But did you know there are three different ways to view opportunities in Dynamics 365? Each view provides a unique perspective, helping sales teams track progress, prioritize deals, and stay organized. In our latest video, we explore the 3 different…

How Does Microsoft Dynamics 365 Improve the Productivity Compared to Salesforce?

Microsoft Dynamics 365 and Salesforce CRM are among the most preferred customer relationship management (CRM) software solutions. With a broad range of offerings, the two enable businesses to manage marketing, sales, and customer service effectively.  If you’re thinking of opting for Microsoft Dynamics 365 CRM for your business but have a dilemma about whether it…

Simplifying Data Management: Seamless Integration of Dynamics 365 CRM with Azure Blob Storage

Tired of Clunky File Management? If you’ve ever felt frustrated trying to manage files in Dynamics 365 CRM, you’re not alone. Shuffling through documents, running into storage limits, and trying to share files across teams can turn into a real headache. But what if managing your data didn’t have to be this complicated?   That’s exactly…

Getting Started with Mailchimp Email Campaigns within your Microsoft Dynamics 365 CRM!

Meet James, a marketing manager at a growing start-up that used Dynamics 365 CRM for managing customer data and Mailchimp for email campaigns. But constantly switching between the two drained his team’s time and often led to delays and errors. Recognizing the need for efficiency, he decided to find a smarter way to work. That’s…

Addressing Customer Retention with Dynamics 365 Sales Tools

Customer retention is a key driver of long-term business success. Acquiring new customers is important, but keeping existing ones fosters loyalty, increases revenue, and reduces marketing costs. Microsoft Dynamics 365 Sales provides powerful tools to help businesses strengthen customer relationships, enhance engagement, and improve retention rates. Leveraging Dynamics 365 Sales for Customer Retention AI-Driven Insights for Proactive…

Working With Integrated Search Providers in Microsoft Dynamics 365 Customer Service

One of the most useful features in the Microsoft Dynamics 365 Customer Service Workspace (CSW) application is the ability to search knowledge articles that exist within the Dataverse. This allows end-users to query and search through an organization’s knowledge articles directly within the CSW application using the Smart Assist and AI recommendation capabilities. This is…

What’s new in 2025 Microsoft Dynamics 365 CRM Kanban Board Release!

What if managing your work could be simple, flexible, and focused on what matters? How often do you get overwhelmed sifting through records to track leads or projects? Now, imagine everything organized clearly in one visual layout—no chaos, just clarity. It’s possible. With the Kanban Board – Visualization App, you can make this vision a…

Power Apps Grid Control

Effective data management is essential for organizational success, particularly within model-driven applications. Microsoft Power Apps addresses this need through its Grid Control feature, designed to enhance data navigation and manipulation. This functionality provides users with a streamlined approach to interacting with structured data, improving both efficiency and user experience. This blog is part of a…

A System Admin Guide to Managing Personal Settings in Dynamics 365

Did you know that many Dynamics 365 system admin users struggle with settings that impact productivity and efficiency? Small misconfigurations—like incorrect time zones and email tracking issues—can cause major workflow disruptions. As a system admin, ensuring that all users have the right settings is crucial for maintaining a seamless CRM experience. However, manually updating each…